Competence-Based Strategies for Enhancing Organizational Resilience in Virtual Environments

Dušan  Marković; Muhammad Shoaib Farooq

doi:10.65537/jebr.202691.154

Authors

Marković Dušan Faculty of Economics and Engineering Management, University Business Academy in Novi Sad, (SERBIA) https://orcid.org/0009-0009-5679-2813
Farooq Muhammad Shoaib University of Management and Technology: Lahore, (PAKISTAN) https://orcid.org/0000-0002-4095-8868

DOI:

https://doi.org/10.65537/jebr.202691.154

Keywords:

Virtual teams, Competencies, ICT, Resource-based theory, Organizational resilience

Abstract

In the era of digitalization and globalization, virtual teams have become an essential organizational form for ensuring adaptability and resilience in dynamic markets. Competencies of team members—particularly in information and communication technologies (ICT)—represent a critical factor in strengthening organizational resilience and sustaining competitive advantage. This paper explores how competence development in virtual teams contributes to resilience by enabling organizations to quickly adapt to disruptions, maintain operational continuity, and innovate under uncertainty. Drawing on the resource-based view (RBV), the study emphasizes the integration of human capital, ICT knowledge, and experiential learning as foundations for resilient and high-performing virtual organizations in a rapidly changing environment.

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