MULTI-GENERATIONAL, DIVERSE AND RESILIENT WORKFORCE

Michelle Dorio

Authors

Michelle Dorio Cal Campus, NH, (UNITED STATES OF AMERICA)

Keywords:

Baby boomers, millennials, demographic changes, management, resilient

Abstract

Organizations need to be more resilient than ever to respond to high global economic instability and changing worker and customer expectations. In today’s workforce, there are multiple generations all competing for the same position. Baby boomers, Gen Xers, and millennials each have their own values. Baby boomers are seen as experienced workaholics that won’t retire, leaving no room for other generations to advance in their careers. Gen Xers are seen as great managers without a demanding presence. These older generations are seen as the “sandwich-generation” and are financially burdened with being responsible for both their children, and their parents. Millennials are seen as tech-savvy employees that don’t want to work on a team. Despite these challenges, managers can make everyone feel included by avoiding stereotypes, communicating effectively, and respecting boundaries.

References

Boston College Center for Work & Family. (2013, October). Engaging Baby Boomers in the Workplace. Boston College. Retrieved October 24, 2022, from https://www.bc.edu/content/dam/files/centers/cwf/global/membersonly/pdf/Info%20Req%20Engaging%20Boomers.pdf

Bianchi, N., Bovini, G., Li, J., Powell, M & Paradisi M. (2020). Younger Workers Lose Out When Their Coworkers Delay Retirement. Kellogg Insight. https://insight.kellogg.northwestern.edu/article/retirement-delays-impactyounger-workers

Fuhrmann, T. (2006). Motivating employees. Advances in Diary Technology, 18(2), 93-101.

Giang, V. (2013, September 9). Here are the strengths and weaknesses of millennials, gen X, and Boomers. Business Insider. Retrieved October 23, 2022, from https://www.businessinsider.com/how-millennials-gen-x-and-boomersshape-the-workplace-2013-9

Parker, K., & Patten, E. (2020, July 31). The sandwich generation. Pew Research Center's Social & Demographic Trends Project. Retrieved October 23, 2022, from https://www.pewresearch.org/social-trends/2013/01/30/the-sandwich-generation/

Radović Marković, Mirjana, (2014). Meaningful work and work motivation. U: KRUMOV, Krum (ed.), KAMENOVA, Margarita (ur.), RADOVIĆ- MARKOVIĆ, Mirjana ed.). The individual and society: challenges of social change. Bulgarian Academy of Sciences and Arts, Sofia: s.n., 2014, str. 63-74. [COBISS. SR -ID 512243810]

Waldman, E. (2021, October 11). How to manage a multi-generational team. Harvard Business Review. Retrieved October 23, 2022, from https://hbr.org/2021/08/how-to-manage-a-multi-generational-team.

Radović Marković, M. (2018). Organisational Resilience and Business Intinuity: Theoretical and Conceptual Framework, Journal of Entrepreneurship and Business Resilience, FIMEK, Novi Sad, Year I, No 1, pp. 5-11.

Radović Marković, M., Salamazdeh A., (2018). The Importance of Communication in Business Management. U: RADOVIĆ-MARKOVIĆ, Mirjana (ed.), VUJIČIĆ, Sladjana (ed.), SILVER KYARUZI, Imani (ed.). Proceedings Business management, entrepreneurship and entrepreneurial tendencies, Silver & Smith Publishers, London, Great Britain, pp. 11-29. Link: (1) (PDF) The Importance of Communication in Business Management (researchgate.net)

Radović Marković, Mirjana, Baltezarević, Vesna, Baltezarević, Radoslav, Marković, Dušan (2014) Virtual Organisation and motivational business management, Alma Mater Europaea-Evropski centar, Maribor, Slovenia i Institut ekonomskih nauka, Beograd, Srbija, 212 str. ISBN 978-96193493-7-3. Link: (1) (PDF) Virtual organisation and motivational business management (researchgate.net)

Amit, S. (2020). INVESTIGATING THE EFFECT OF SELF-ORGANIZED LEARNING ENVIRONMENT) IN HIGHER EDUCATION TO IMPROVE STUDENTS’ LEARNING, EDUCATIONAL INSPIRATION, AND COMMITMENT IN E – COURSE. Journal of Entrepreneurship and Business Resilience, 3(1), 28–40. Retrieved from https://jebr.fimek.edu.rs/index.php/jebr/article/view/47