MULTI-GENERATIONAL, DIVERSE AND RESILIENT WORKFORCE
Keywords:
Baby boomers, millennials, demographic changes, management, resilientAbstract
Organizations need to be more resilient than ever to respond to high global economic instability and changing worker and customer expectations. In today’s workforce, there are multiple generations all competing for the same position. Baby boomers, Gen Xers, and millennials each have their own values. Baby boomers are seen as experienced workaholics that won’t retire, leaving no room for other generations to advance in their careers. Gen Xers are seen as great managers without a demanding presence. These older generations are seen as the “sandwich-generation” and are financially burdened with being responsible for both their children, and their parents. Millennials are seen as tech-savvy employees that don’t want to work on a team. Despite these challenges, managers can make everyone feel included by avoiding stereotypes, communicating effectively, and respecting boundaries.
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