CHICK-FIL-A’S EXCELLENCE GOING GLOBAL

Abstract

This paper will discuss the management and facts of Chick-fil-A. This company has shown exemplary management skills and so much success in their business. They continue to grow despite what statistics say should happen. Their management practices have remained the same from the beginning with very little changes. The changes being to add more positions, and accommodate the growing business, but the foundation have remained the same. Even now, the company continues to bring in more money and plant more restaurants despite the fact studies show when companies grow income goes down. This paper will examine Chickfil-A’s history and how they have grown along with how the business’ management is set up. The examination will go from the CEO down to how the individual restaurants are managed.